How to return a product?

You have up to 30 days from receipt of your purchase to return your items to us. Refunds will be considered for unworn items returned in their original packaging. Refunds will be made upon receipt of the product. After these 30 days, the guarantee policy will apply.

How to return your parcel:

To return one or more products, go to the Returns Portal

You will be asked to enter your order number and the e-mail address associated with the order. You will then be able to select the items to be returned and instantly generate your returns label.

To contact our customer service:

- France and Europe:

        ◦ By telephone +33 (0) 1 46 85 28 24 Monday to Friday 9am to 5pm.

        ◦ By email web@vuarnet.com

        ◦ On the vuarnet.com website in the contact section