FAQ - Vuarnet Club Loyalty Program
What is the Vuarnet Club?
The Vuarnet Club is Vuarnet's free loyalty program. It allows members to earn points with every purchase and through various actions on the website, which can then be redeemed for discounts, exclusive benefits, and tailored services.
How do I join the Vuarnet Club?
Joining the Vuarnet Club is completely free. Simply create a customer account on the Vuarnet website to be automatically enrolled and start earning points.
How can I earn loyalty points at Vuarnet?
You can earn loyalty points in several ways:
- By making purchases on the website (typically, 1 euro spent equals 1 point earned).
- By creating your customer account on the site.
- By adding your date of birth to receive bonus points.
- By subscribing to the newsletter or SMS notifications.
- By following Vuarnet on social media.
What are the different tiers and statuses of the program?
The Vuarnet Club features multiple membership tiers (such as Bronze, Silver, and Gold) based on your accumulated points or purchases. The higher your status, the greater the exclusive benefits (such as early access to private sales, enhanced birthday offers, or dedicated gifts and services).
How do I use my loyalty points?
Your accumulated points can be converted into discount vouchers or rewards that can be applied directly at checkout on the Vuarnet website, subject to the terms detailed in your customer account.
Do Vuarnet loyalty points expire?
Yes, loyalty points generally have a limited validity period (typically 12 months from the date they are earned or from your last account activity). Be sure to use them before they expire.
What happens if I return or refund an item?
If you return an item and receive a refund, the loyalty points earned from that specific purchase will be automatically deducted from your Vuarnet Club point balance.







